I am having issuse with redirecting wildcards like *.example.com to example.com. So www.example.com just goes to Cloudflare Error 1001 page. I can't access cloudflare settings. I've added both www.example.com and example.com to my payload cloud domains. I've added wildcard domain redirection in my domain dns settings.

Maybe someone has experienced similar issue and knows how to work this out ?

Hey!

I am still not able to redirect www.domain.com redirect to domain.com. With my current setup both www.domain.com and domain.com works, but that's not the behaviour I want. Is there a way to redirect to non www. when request is made to www. ?

@967118574445547650

I can provide more details about it in dm like my dns setup and so on

I've tried to do that trough cname record in my dns provider, but the outcome is still the same

Payload-Botlast year
denolfe
last year
Looks like the custom domain functionality is having issues. We're working through them on right now.

@251416641059946498
A fix for this was released. You can remove your current unfunctioning domain and re-add

I see the main domain is working properly. This issue is only if you're trying a subdomain?

Can you try and re-add, and I can take a look on our end?

I'm only seeing your apex domain on the project currently.

I'm curious why having them individually work (no redirect between the 2) is an issue. Is there some sort of limitation you're running into with that setup?

We do not have any sort of redirect mechanisms between custom domains available, currently.

Wouldn't you be able to just configure your DNS to do the redirect to the domain maintained by Payload Cloud?
xarileelast year
I've this issue as well, even after trying to re-add my domain. I'm trying to point a www subdomain and it leads to Cloudflare's
Error 1001 DNS resolution error
(regardless if I try with an a record or CNAME). I've also tried using a wildcard like *.example.com instead of a www subdomain with the same result. The project ID is: 64d6351223b5c25e3b0efca2 if this is something someone can look into. 🙏

Yeah exactly. Trying to support a www subdomain for this website.

your comment made me realise I should add the subdomain as a new domain in the payload admin, I thought that was only meant for root domains, so my mistake! It works now. Thanks for looking into it.
mrnobody69.9 months ago
Hi there, I am having a similar issue, I've added my main domain:
https://example.ro
and it works fine, but I want the www.example.ro to also point to the same payload app. I tried this first in Cloudflare, but there is a conflict, then I tried adding the www domain in payloadcms cloud and it generates a CNAME for me to add in my dns, and I added it on cloudflare, but still having issues

Open

Continue the discussion in Discord

Star on GitHub

Star

Chat on Discord

Discord

online

Can't find what you're looking for?

Get dedicated engineering support directly from the Payload team.