Issues redirecting www.domain.com redirect to domain.com

default discord avatar
uzminuotas
last month
5

I am having issuse with redirecting wildcards like *.example.com to example.com. So www.example.com just goes to Cloudflare Error 1001 page. I can't access cloudflare settings. I've added both www.example.com and example.com to my payload cloud domains. I've added wildcard domain redirection in my domain dns settings.


Maybe someone has experienced similar issue and knows how to work this out ?

  • discord user avatar
    denolfe
    Payload Team
    4 weeks ago

    Looks like the custom domain functionality is having issues. We're working through them on right now.



    @uzminuotas A fix for this was released. You can remove your current unfunctioning domain and re-add

    :blobthumbsup:
  • default discord avatar
    xarilee
    2 days ago

    I've this issue as well, even after trying to re-add my domain. I'm trying to point a www subdomain and it leads to Cloudflare's

    Error 1001 DNS resolution error

    (regardless if I try with an a record or CNAME). I've also tried using a wildcard like *.example.com instead of a www subdomain with the same result. The project ID is: 64d6351223b5c25e3b0efca2 if this is something someone can look into. 🙏

  • discord user avatar
    denolfe
    Payload Team
    yesterday

    I see the main domain is working properly. This issue is only if you're trying a subdomain?

  • default discord avatar
    xarilee
    yesterday

    Yeah exactly. Trying to support a www subdomain for this website.

  • discord user avatar
    denolfe
    Payload Team
    yesterday

    Can you try and re-add, and I can take a look on our end?



    I'm only seeing your apex domain on the project currently.

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