"Payload has transformed the way our clients manage content. It's an indispensable tool for any modern agency."
Get the resources you need to start building today
Microsoft chose Payload to tell the world about AI.
My project disappeared
Hi everyone, I'm pretty worried. On Friday I entered the Payload Cloud panel and my project was working ok. Today I go in and THE PROJECT IS NO LONGER!
I can't understand what could be causing this!
Could you help me?
Hey
@456226577798135808— I will DM you right now!
Thank You!!!
@364124941832159242We have the same problem here.
Hey
@1029713634466734170- I am copy / pasting a message I sent to another thread, here it is:
projects have been deleted if they have not provided valid payment within a one-month period. Our platform attempts to charge up to 5x over the month-long period of becoming past-due, but then at that point, the project is deleted. Being that our 3 month beta trial ended on June 30, projects that did not have valid payment were just deleted
Hi, well I added my credit card
It's a client project - with real data
I can check if I have been charged or not - but please put it back online and if I haven't been charged, I am of course happy to pay for it
I haven't received any notification (email, alert) from payload
All fixed for me - thanks for the really great support, and sorry for all the messages
Star
Discord
online
Get dedicated engineering support directly from the Payload team.