My project disappeared

.daiar

last month

6

• 

  jmikrut

  Payload Team

  last month

  Hey @.daiar — I will DM you right now!

• 

  .daiar

  last month

  Thank You!!!

• 

  ironpulley

  last month

  @jmikrut We have the same problem here.

• 

  nicolaslair

  last month

  Same problem for this project -

  https://o-gen-admin.payloadcms.app/

  - a bit urgent I am afraid

• 

  jmikrut

  Payload Team

  last month

  Hey @nicolaslair - I am copy / pasting a message I sent to another thread, here it is:

  
  

  
  

  projects have been deleted if they have not provided valid payment within a one-month period. Our platform attempts to charge up to 5x over the month-long period of becoming past-due, but then at that point, the project is deleted. Being that our 3 month beta trial ended on June 30, projects that did not have valid payment were just deleted

• 

  nicolaslair

  last month

  Hi, well I added my credit card

  
  

  
  

  It's a client project - with real data

  
  

  
  

  I can check if I have been charged or not - but please put it back online and if I haven't been charged, I am of course happy to pay for it

  
  

  
  

  I haven't received any notification (email, alert) from payload

  
  

  
  

  All fixed for me - thanks for the really great support, and sorry for all the messages