Payload Cloud: Missing Domain DNS data

edwardbc.last year

17

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  tylandavis

  last year

  Hey

  @1067619506857447495

  , we can look into this. Have you used this domain in another Cloud project before?

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  edwardbc.last year

  no, first time I try adding a domain (the one in the screenshot is a 2nd one I added as a sample)

  
  
  

  Project ID is : 64eea7f2e2598151eae031a8

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  tylandavis

  last year

  Okay, thanks for the info. We're taking a look now

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  edwardbc.last year

  thanks

• 

  denolfe

  last year

  Interesting, I was just able to add a custom domain to a project without issue. Can you try deleting and re-adding one?

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  edwardbc.last year

  I tried that an hour ago, let me do it once more.

  
  
  

  Done. Also note, when you delete or add a domain on that screen, it wont refresh the UI to display / remove the table

• 

  denolfe

  last year

  Noted, thank you

  
  
  

  I will dig deeper into this.

  
  
  @1067619506857447495

  Looking into resolving this now

  
  
  

  Pinpointed the issue, and re-added your domain. Let me know if you have any other issues 👍

• 

  edwardbc.last year

  it's all good now, thanks a lot

  @967118574445547650

  !

• 

  codehack.last year

  I am experiencing this same issue. The Domain was previously hosted with firebase but has been removed and is now inactive. The DNS data is missing for my account. Payload UserID 64ed10091306006e662d628e

  
  
  

  Project ID is 65529eef84ca19c2fb80f283. I tried to delete and re-add, refresh, load into another browser, nothing is working. Please advise asap!

• 

  denolfe

  last year

  Hey

  @571372375833051136

  , looks like there was an error in our DNS provider. I've recreated the one you attempted to create, and it now shows the values. Please let me know if you have any issues.

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  codehack.last year

  Why is the name @...this does not seem to work.

  
  
  
  
  

  I removed the @ and it did not error, but the page does not seem to be working correctly
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  denolfe

  last year

  That is how apex domains are configured (Vercel does this similarly). What is your registry? I'm not sure why that would be considered invalid.

  
  
  

  Also, why does your custom record say

  shroomspy.com/A

  ?

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  codehack.last year

  Registry is google domains. Where do you see the custom record saying shroomspy.com/A? It seems to say shroomspy.com from my side. I can successfully host the site from other services. Not sure why there is so many problems so far from Payload. I would like to get it switched over. Please advise.

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  denolfe

  last year

  I'm looking at your screenshot

  
  
  

  Let me dig in deeper here

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  codehack.last year

  Hey Elliot. Have you discovered anything? I am currently indexing the site on google and need to leave it up. So If I switch, it needs to work.

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  denolfe

  last year

  Everything looks correct on our end here

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  codehack.last year

  Working now. added this line to replicate another service. not sure if it made any difference...