I've seen another post about this but didn't see an answer.
I logged into payload cloud today and noticed our project has gone. Can anyone advise please.
We are in the same boat here. Logged in today and our project is gone. Any information would be helpful.
Hey @elstraf @ironpulley - this issue has been reported this morning and the Payload team is actively working on a resolution
Hey @ironpulley and @elstraf, projects have been deleted if they have not provided valid payment within a one-month period. Our platform attempts to charge up to 5x over the month-long period of becoming past-due, but then at that point, the project is deleted. Being that our 3 month beta trial ended on June 30, projects that did not have valid payment were just deleted 😦
I am happy to follow up via DM with both of you if you'd like
@jmikrut That should not have been the case with us. We started very close to the tail end of June. I firmly believe I entered payment details. No notification of attempts. What is the best way to restore?
I will DM you
@jmikrut dropped you a pm